FAQ

Common questions

Can’t find what you’re looking for? hei@natespickles.no.

How does the subscription work?: Pick buckets and a cadence (weekly / biweekly / monthly) at checkout. Each delivery generates a fresh net-30 invoice via Two — one credit check up front, no re-approving anything. Manage everything — skip, edit, pause, cancel — from your account page.
What's the cutoff for changing my next delivery?: 3 business days before delivery, at 17:00 Oslo time. For a Greater Oslo Tuesday delivery that’s Friday 17:00 the week before. Edits after the cutoff apply to the delivery after the next one — the imminent delivery is already in our kitchen. See the Subscription Terms for the full mechanics.
Where do you deliver?: Greater Oslo only, every Tuesday — free, one weekly run out of our kitchen. We’re not in Bergen, Trondheim, Stavanger, or anywhere else yet. Tell us you want us and we’ll let you know when we expand.
What payments do you accept?: Invoice via Two on net-30 terms — Two does an instant KYC check at checkout and underwrites the credit. No cards. (We’re B2B-only now; if you’re a home cook looking for jars, email nathan@natespickles.no and Nate will sort you out by hand.)
How spicy is Spicy Dill?: Heat 3/3 — chile-forward, slow build, sour finish. Not novelty-hot. Designed to fight a smash burger and win.
Can I get a sample before I buy in bulk?: Yes — schedule a tasting. Nate stops by with samples (one classic, one with heat), you taste them on a burger, no commitment.
My delivery was damaged / wrong / missing. What now?: File a claim from your order page within 7 days of delivery — Nate responds within a business day with a refund, a replacement, or both. No runaround.
How do I cancel a subscription?: From your account → Subscriptions → pick the sub → Cancel. No fee, no minimum term. The next delivery still ships if it’s past cutoff (already brined).
How long do the pickles last?: Up to 40 days refrigerated, unopened. Once opened, finish within 2–3 weeks. The short shelf life isn’t a flaw — it’s the consequence of how we make them. Fresh, cold-pack, no preservatives beyond brine and time.
I run a chain — different pricing?: Yes. Use the wholesale inquiry form — we quote volume pricing for 200+ L/month, multi-location accounts, and standing-order rhythms across multiple kitchens.
Who owns Nate's Pickles?: Nate’s Pickles AS, a Norwegian company founded by Nathan Peterson (Minneapolis → Oslo). One product, one recipe, two heat levels.